Terms & Conditions

By booking a tour or purchasing merchandise through Flavours of Madrid, you agree to the following terms:

Bookings & Payments:

  • Full payment is required at the time of booking.

  • You will receive confirmation and details via email.

Cancellations:

  • Free cancellation is available up to 24 hours before the tour.

  • Cancellations within 24 hours are non-refundable.

  • No-shows are non-refundable.

Participation:

  • Please arrive 5–10 minutes early.

  • Let us know in advance of any dietary restrictions or allergies.

  • We are not liable for reactions due to undisclosed allergies.

Weather & Itinerary:

  • Tours run rain or shine. We may provide umbrellas in case of rain.

  • We reserve the right to modify or adapt the route as needed.

Merchandise:

  • Currently, all merchandise is only available for pick-up during the tour.

  • No shipping options are available at this time.

Liability:

  • Flavours of Madrid is not responsible for personal injury, loss or damage during the tour.

  • We are also not liable for theft or stolen personal belongings.

  • Participation is at your own risk.

Applicable law:

These terms are governed by Spanish law.