Flavours of Madrid is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information.

What information we collect:

• Name and contact details (email address, phone number)

• Booking details

• Payment information (handled securely via third-party providers such as Stripe or Bókun)

• Communication preferences (if you subscribe to our newsletter)

How we use your data:

• To process bookings and provide tour services

• To contact you with important information about your tour

• With your consent, to send occasional marketing emails

• To improve our services and customer experience

Legal basis:

• Consent (for marketing communications)

• Contract (to fulfil your booking)

• Legitimate interest (to improve our services and communication)

Data retention:

We retain your data only as long as necessary to provide services and comply with legal obligations.

Sharing your data:

We only share your data with trusted third-party service providers essential for our operations (e.g. Stripe, Bókun, Mailchimp). We do not sell your data.

Your rights:

You have the right to access, correct or delete your data, and to withdraw consent at any time. To do so, please contact us at info@flavoursofmadrid.com